PAYMENTS

Processing a Transaction

1stPayPOS has several transaction choices to allow you accept payments. The App defaults to Sale.  To select another type of transaction, tap “Sale” at the top right of the screen and choose an action from the menu. Sale Choose to complete a transaction. Refund Choose to return an item or items. Voice Authorization (Force) Choose to process […]

Voiding a Transaction

Void a transaction to remove it from your system. Tap on the bar on the left side of the home page to access a pull out menu.   Tap “Recent Transactions.” Choose the transaction you want to void. The transaction information is displayed. Choose “Void Order.” Select the Void reason. A pop-up box will ask […]

Processing Offline Transactions

The 1stPayPOS allows you to process transactions offline during a connectivity disruption. When the unit is able to access an internet connection you can proceed with completing the transactions. Tap on the bar to the left side of the home screen to access a pull out menu.   Tap “Offline Transactions.” Tap “Pending Offline Transactions.” […]

Editing a Sale

Before finalizing a sale, you can adjust the quantity, amount, add a discount or choose tax amounts. These can be added to the entire sale or by line item. Choose item to be adjusted For a discount, tap “Discount” and select the discount reason. Tap “Done” and the discount is applied to the item. To assign a tax rate […]

Refunding a Transaction

Easily make refunds on returned items. Tap the bar on the left side of the home screen to access a pull out menu.   Choose “Recent Transactions.” Choose the transaction from which you need to refund an item or items. The transaction information is displayed. Choose “Refund Items.” Select the item(s) you wish to return. […]

Checking a Gift Card Balance

It is very easy to check the balance of a customer’s gift card. From the home screen, tap “Sale.” Chose “Gift Card Balance Inquiry,” and swipe the gift card or enter the gift card number. The balance available on the gift card will be provided.