Easily make refunds on returned items.
Tap the bar on the left side of the home screen to access a pull out menu.
Choose “Recent Transactions.”
Choose the transaction from which you need to refund an item or items.
The transaction information is displayed. Choose “Refund Items.”
Select the item(s) you wish to return.
You will also be prompted to enter the quantity being returned. After the quantity is entered, choose “Next” to continue.
You will be prompted to select the reason for the return.
After all items have been selected, choose “Next”.
You will now be prompted to choose how to issue the refund. Under the “Payment Type” column you will see the original form of payment.
For a card transaction you will be prompted to Swipe the Card, or you can choose to “Manually Key” the number, or you can choose to “Cancel.”
Once the refund is complete, a “Refund Complete” pop-up appears. Choose “Done” or “Print Receipt.”
In the Payment Information area, the refund total will show below the sale amount.