Easily make refunds on returned items.

Tap the bar on the left side of the home screen to access a pull out menu.

 

Choose “Recent Transactions.”

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Choose the transaction from which you need to refund an item or items.

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The transaction information is displayed. Choose “Refund Items.”

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Select the item(s) you wish to return.

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You will also be prompted to enter the quantity being returned. After the quantity is entered, choose “Next” to continue.

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You will be prompted to select the reason for the return.

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After all items have been selected, choose “Next”.

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You will now be prompted to choose how to issue the refund. Under the “Payment Type” column you will see the original form of payment.

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For a card transaction you will be prompted to Swipe the Card, or you can choose to “Manually Key” the number, or you can choose to “Cancel.”

 

Once the refund is complete, a “Refund Complete” pop-up appears. Choose “Done” or “Print Receipt.”

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In the Payment Information area, the refund total will show below the sale amount.